Privacy Policy

1. Introduction

DriftWoodPaper ("we," "our," or "us") is dedicated to safeguarding your privacy. This Privacy Policy outlines our approach to handling your information when you access our website driftwoodpaper.site or engage with our yacht charter services.

By utilizing our services, you are giving your agreement to the data handling practices described in this document. This document is in accordance with privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant privacy statutes in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you provide to us voluntarily when you:

• Reserve a yacht charter
• Reach out to us via our website or telephone
• Sign up for our newsletter
• Complete forms on our website
• Take part in surveys or promotional events

The data collected could include:

• Your name and contact details (email, telephone, residential address)
• Financial information (securely processed through third-party entities)
• Preferences and specifications related to yacht charters
• Emergency contact data
• Food preferences or health information (when available)

2.2 Information Collected Automatically

When visiting our website, specific details about your device and browsing activities are gathered automatically:

• IP address and geographical details
• Type and version of the browser you’re using
• Visited pages and duration of page views on our site
• Referring websites URLs
• Device specifications (model, screen resolution, etc.)

2.3 Cookies and Other Tracking Technologies

Our use of cookies and similar tracking technologies is to improve your user experience. These technologies are instrumental in helping us:

• Store your user preferences
• Analyze and monitor website performance and usage
• Deliver content tailored to your interests
• Refine our services

Cookie preferences can be managed via your web browser settings or our cookie consent banner.

3. Utilization of Your Information

The information we amass is used for several purposes, such as:

• Service Provision: To execute yacht charter services, administer reservations, and communicate regarding your bookings
• Client Support: To handle inquiries and offer required support
• Transactions: For the process of charging services and managing finance-related concerns
• Safety and Compliance: To maintain the integrity of our operations and safeguard against deceitful practices
• Promotion: To send information pertaining to offers and updates, subject to your consent
• Web Optimization: To evaluate user interaction patterns to enhance the usability of our website
• Legal Observance: To conform to legal and statutory obligations

4. Disclosure of Information

Your personal data is not up for sale, trade, or rental to unrelated parties. However, we may disclose your information under certain conditions:

4.1 With Service Providers

We may entrust information to reliable third-party providers who facilitate our operations in areas such as payment processing, site hosting, system maintenance, electronic marketing, analytics, customer relations.

4.2 For Legal Reasons

Your data could be disclosed if deemed necessary by law or to accommodate legal proceedings, court directives, emergencies, or for fraud investigation or prevention.

4.3 During Business Transactions

In situations like a merger, acquisition, or asset sale, your information could be part of the assets transferred.

5. Data Security

We employ suitable security measures to safeguard your personal data against unauthorized alteration, access, release, or annihilation. These measures encompass encryption, secure servers, access restrictions, consistent evaluations, and staff education.

However, the internet and electronic storage cannot always be guaranteed as completely secure. Therefore, we cannot assure the absolute protection of your data.

6. Retention of Data

We keep your personal data only for the time necessary to achieve the objectives for which it was collected or as mandated by legal standards. Retention periods could include:

• For Charter Reservations: 7 years (for tax/legal reasons)
• For Marketing Communications: till you opt out or delete
• For Website Analysis: 26 months
• For Customer Engagement: 3 years following the latest interaction

7. Rights and Options Available to You

You hold certain rights such as access, rectification, erasure (within legal constraints), portability, opting out of marketing communications, and managing cookies. To exercise these rights, make contact using the information provided below.

8. External Services

8.1 Google Analytics

To analyze web traffic, we utilize Google Analytics. Opt-out is possible through the Google Analytics' dedicated browser add-on.

8.2 Social Media

Social media platforms link from our site and have their own privacy conditions.

8.3 Payment Services

Financial transactions are managed by third-party processors that comply with the PCI DSS standard.

9. International Processing of Data

Your personal details might be transferred to and processed in countries divergent from Germany. We apply safety precautions in line with the relevant privacy laws.

10. Privacy for Children

We do not provide services directly to children below 13 years of age and do not consciously collect their personal data. If it is discovered that a child has provided us with personal data, we request that you contact us promptly.

11. Modifications to This Privacy Policy

Updates to this Privacy Policy may arise reflecting practice changes or legal adjustments. Notices about updates will be posted on our policy page, emailed to registered users, or announced prominently on our site. Continuing use of our service following the date of effect indicates acceptance of the new terms.

12. Getting in Touch

For inquiries regarding this Privacy Policy or our data handling, please get in touch:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policy of Google Ads. Changes to cookie and tracking settings can be made at any point through our cookie settings configuration.